New Patients

After the doctor has evaluated your records, usually at the same visit, we discuss your treatment with you in detail, including the cost for your particular case. In certain cases the doctor may want more time to analyze your records and a second appointment may be needed.

The appointment when you get your appliances (braces, expanders, etc.) usually takes an hour. We try to limit the time that needs to be taken off of school and work and ask that these longer appointments be scheduled during the day at non-peak times. This allows the majority of your visits to be scheduled before or after school/work. We do set time aside to place braces on the day of your consultation should no other dental work be needed beforehand.

You’ll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Mon & Thurs 8-5pm, Tuesday 9-6pm, Wednesday 9-5pm & Friday 7:30-4pm. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you are late for your appointment you may not be seen or may have to wait until we see all of our scheduled patients for that time. If we are running late, we will make an effort to inform you as soon as possible and will be happy to reschedule you at your convenience. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule before and after work appointments since most appointments are made 4 to 8 weeks in advance, and your overall treatment time may be extended if you need to reschedule for those times.

new patient forms

Please take a minute to print and fill out the patient information form before your first appointment.

financial & insurance


The cost of treatment depends on the severity of the patient’s problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets. We also accept assignment from most insurance plans and we will file the necessary papers to the insurance company. We also offer discounts for Military, pay in full and multiple family members. We work hard to make orthodontics affordable.


In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over the length of treatment and in some cases longer with ACH payments
  • For your convenience, we accept payment by VISA, MASTERCARD and Discover.
  • We accept Care-Credit


If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

Dentist or Orthodontist?



Dentistry is a broad medical specialty that deals with the teeth, gum, nerves, and jaw, while orthodontics is a specialty within dentistry that focuses on correcting bites, occlusion, and the straightness of teeth. One important difference is that all orthodontists like Drs. Crawford are dentists, but not all dentists are licensed orthodontists.

An orthodontist requires additional schooling (2-4 years) than a dentist; the situation is similar to a doctor who obtains additional schooling to become a surgeon. Another difference is that orthodontists specialize in helping patients with the alignment of their teeth, improving their bite, or fitting them for corrective braces and devices. If a patient has an overbite, a dentist will refer him or her to an orthodontist.